W Santiago Hotel, Santiago ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Isidora Goyenechea 3000, Santiago, Chile

Experience W Santiago, a 5-star hotel blending luxury and sophistication in El Golf, the financial and entertainment hub of the city. Notable amenities include the WET® rooftop pool and three distinct dining options featuring international cuisine and signature cocktails.

Rooms & Amenities

W Santiago offers 196 luxuriously comfortable rooms and suites with the signature W Bed, modern European design, and state-of-the-art entertainment options. The rooms feature fully-wired technology and W MixBar for added convenience.

Dining & Leisure

Dining options include NoSo, an upscale restaurant serving traditional French delicacies with a modern twist; Karai, which offers a fusion of Peruvian and Japanese cuisine; and Red2One, the rooftop bar with panoramic views and signature cocktails. Guests can enjoy lively interactions and a curated wine selection at W Lounge.

Wellness & Business

The wellness facilities at W Santiago include O2Fit, a high-end gym, and the WET® rooftop pool, providing stunning views of the Andes and cityscape. For meetings and events, the hotel features a spacious Great Room capable of hosting close to 1,200 guests, complemented by technical services from the WIRED Business Center.

Services & Access

W Santiago is pet-friendly, offering amenities such as a custom pet bed and walking service. The hotel is conveniently accessed via public transportation, with El Golf and Tobalaba subway stations within a short walking distance.

“The hotel is perfectly situated in the heart of the city, surrounded by charming coffee shops and local eateries.”view full review

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“Friendly staff and beautiful views throughout the hotel” view full review

Top location:Highly rated by recent guests(8.5)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site at USD 20 per day.

Wireless internet is available in public areas for free.

Other information

You can start your day with a full breakfast, which costs US$25 per person per day.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are allowed on request.

English, Spanish, Portuguese

Number of floors:21

Number of rooms:196

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

92 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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King Suite

Max:

2 persons

101 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Corner King Room

Max:

2 persons

43 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Santiago 2.1 mi

Airports

Arturo Merino Benitez (SCL) 14.2 mi

Aerodromo Rodelillo (VAP) 75.6 mi

Metro stations

El Golf Subway1400 ft

Tobalaba Metro2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

“The breakfast spread offered an array of fresh options that truly energized my mornings, despite a few minor hiccups.” view full review

Charming Rooftop

“The rooftop bar provided a vibrant atmosphere, making for a good spot to relax with drinks, creating nice evenings.” view full review

Helpful Tour Guide

“The arranged tour with Chris was enlightening and fun, showcasing the best of Santiago’s sights and culture.” view full review

Comfortable Accommodations

“The room offered a cozy ambiance, perfect for unwinding after a busy day, despite a few outdated elements.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Golf course

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Swimming pool
Beach umbrellas
Sun loungers
Entertainment

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Isidora Goyenechea 3000, Santiago, Chile

Map view

street view

Isidora Goyenechea 3000, Santiago, Chile

City landmarks

Shopping Area

Costanera Center

3100 ft

Tower

Sky Costanera

2900 ft

Parks

Bicentenario Park

1.4 mi

Avenida Andres Bello 2457

Gran Torre Santiago

3800 ft

Nueva Costanera 3736

Chinchin street drummers

1.1 mi

Gallery

Sala de Arte CCU

2100 ft

Vitacura 180 Costanera Center

Grand Santiago Tower

2600 ft

Church

Military Cathedral of Our Lady of Mount Carmel

3300 ft

Church

Parroquia San Ramon

3400 ft

Parks

Araucano Park

1.6 mi

Church

Iglesia La Inmaculada Concepcion

4600 ft

Cerro de San Cristobal

Mirador Pablo Neruda

5100 ft

Museums

Sculpture Park Museum

1.0 mi

Church

Iglesia Catolica Apostolica Ortodoxa de la Santisima Virgen Maria

1.1 mi

Av. Pdte. Riesco 5330

KidZania Santiago

1.5 mi

Cerro San Luis

3200 ft

Square

Plaza Loreto Cousino

5100 ft

Santiago

Parroquia Nuestra Senora de los Angeles

2200 ft

Garden

Proyecto Jardin botanico Chagual

3600 ft

O'Brien 2244 (Vitacura)

Museo del Presidente Pinochet

1.0 mi

Pedro de Valdivia Nte

Jardin Japones

1.1 mi

3303 Av Vitacura

Ok Market Las Catalpas

2900 ft

Church

Santiago Community Church

2900 ft

Shopping Area

Galeria Zona Franca

4200 ft

Museums

Fashion Museum Foundation

1.3 mi

Shopping Area

SubCentro Las Condes

4500 ft

Nearby

Broadway Theatre

Teatro Municipal Las Condes

1500 ft

Museums

Museo Interactivo Audiovisual MUI

1100 ft

Square

Plaza Peru

200 ft

Avda. Apoquindo N 3.300

Sala de Arte Las Condes

1500 ft

Restaurants

Coquinaria

0 ft

Avenida Isidora Goyenechea 3000 Vitacura

Km 0

300 ft

Isidora Goyenechea 3000 Subsuelo Hotel W

Noso

400 ft

Isidora Goyenechea 3000

Terraza

100 ft

Isidora Goyenechea 3000

Juan Valdez Cafe

100 ft

Avenida Isidora Goyenechea 3000 Carmencita

Karai by Mitsuharu

300 ft

Isidora Goyenechea No 3000 4 Piso

Red2One

400 ft

Isidora Goyenechea 3000

Confiteria Torres

400 ft

Avenida Isidora Goyenechea 2962 Las Condes

Vop

600 ft

Calle Augusto Leguia Norte 224 local 3

Starbucks

500 ft

Avenida Andres Bello 2777

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

Friendly staff

Great location

Worn rooms

Difficulty accommodating specific requests

8.4/10

Great

Rooms

8.0

Location

8.5

Service

8.7

Dining

8.7

4/5 based on 2045 reviews

#42 of 241 hotels in Santiago based on Tripadvisor

Steven

United States of America, February 2024

8.8/10

This hotel is a true gem in the heart of Santiago, offering a central location with convenient amenities. The rooms are beautifully equipped with cool extras and the service is superb. Dining options are impressive, though a bit pricey, and the facilities are top-notch.

Rooms

9.0

Staying in the Wow Suite on the lobby floor gave me a fantastic view of the city. The room was tidy, neat, and had cool amenities and welcome gifts.

Service

9.0

The staff, from the concierge to the front desk and restaurant teams, was incredibly friendly and helpful. They even went above and beyond to connect us with a great guide for our sightseeing trips.

Location

9.0

The hotel's location in the heart of Santiago is superb, with easy access to various attractions and amenities. It felt safe and convenient to explore the city and its surroundings.

Dining

8.0

The dining experience, especially on the terrace overlooking the golf course and Cordillera, was truly impressive. While the buffet was massive and delicious, it came at a premium price.

Facilities

9.0

The hotel's facilities are top-notch, and the rooftop pool provided a relaxing retreat with stunning views.

Allan

United Kingdom, January 2024

8.0/10

The hotel has a unique concept that can be energizing, but the rooms are worn and could use some updating. While it was unable to accommodate a mother/daughter combination, the central location is fantastic with plenty of nearby amenities.

Rooms

7.0

The rooms, although not up to the standard of others in the same category, have a unique energizing concept but could use some updating.

Service

9.0

The service was friendly and helpful, especially from Jonathan, Scarlett, Diego at the concierge desk, and Thiago at the Insider Desk. They were quick to upgrade my room at no extra cost due to a web reservation error.

Location

9.0

The hotel is centrally located on a street with all sorts of amenities, providing outstanding convenience. It is in the ritzy Los Condes neighborhood with lots of fun activities close by.

Dining

7.0

The dining was a mix, with some lovely options but not as great as expected.

Facilities

8.0

The hotel has a great Lounger Bar and Terrazza, doubling as the breakfast space with open-air city views.

Friendly staff

Worn rooms

Frank

United States of America, January 2024

9.0/10

The hotel is perfectly located with stunning views of the city and mountains. The rooms are beautifully designed, neat, and equipped with cool amenities and welcome gifts. The service is top-notch, with friendly and helpful staff providing thoughtful touches like a bottle of champagne and cake in the room. The location is outstanding, surrounded by breathtaking mountain views and conveniently close to restaurants and shopping centers. The dining experience is incredible, offering a massive buffet in a great indoor-outdoor setting.

Rooms

9.0

The rooms had a beautiful view of the city and mountains, and they were nice and neat with cool amenities and welcome gifts.

Service

9.0

The service was very friendly and helpful, from the concierge desk to the front desk and restaurant teams. A bottle of champagne and cake in the room was a lovely touch.

Location

9.0

The location is very beautiful, surrounded by mountains with a breathtaking view of the surrounding areas. It is conveniently located in the ritzy Los Condes neighborhood.

Dining

9.0

The dining experience was incredible with a massive buffet and a great indoor-outdoor spot.

Facilities

The hotel facilities are top-notch, offering everything you would need for a comfortable stay.

Roland

United Kingdom, October 2023

8.4/10

I had a delightful stay at the hotel. The concept of the rooms was energizing, perfect for yoga and pilates sessions. However, the staff were a bit off with their seating arrangements, not allowing me to sit at a desired table. Overall, a great experience with a few minor hiccups.

Rooms

8.0

The rooms were comfortable and inspired me with their unique concept for yoga and pilates.

Service

7.0

The service was genuine and friendly, but there was a minor issue with seating arrangements.

Location

9.0

The location in Las Condes was outstanding, close to restaurants and shopping centers, making it very convenient.

Dining

9.0

The dining experience was excellent, offering plenty of choices and an impressive view over the golf course to the cordillera.

Facilities

9.0

The facilities were top-notch, especially the terrace with its breathtaking views.

Scott

United States of America, July 2023

8.0/10

I stayed on the 5th floor, which worried me a bit due to the disco on the 4th floor. The rooms are a bit dark and unevenly lit, making it challenging for work at night. However, being on level 9 was a nice touch.

Rooms

7.0

The rooms need a bit of upgrading, but they were clean and comfortable overall.

Service

9.0

The staff was friendly and helpful. They even connected me with a fantastic local guide/driver to explore Santiago while waiting to return home.

Location

6.0

The hotel is in a busy area with limited lounge space, but it's close to many dining options, including ones within the hotel.

Dining

10.0

The dining experience was amazing, one of the best in Chile. The quality and service were top-notch.

Facilities

8.0

The hotel's facilities were great, including the delicious dining options.

delicious dining

limited lounge space

John

United Kingdom, June 2023

8.8/10

The hotel offers spacious and comfortable rooms, though they are dark and unevenly lit, which can make nighttime activities a bit challenging. The service is outstanding, with connections to local guides and a welcoming staff. The location is central, with plenty of amenities nearby, and the dining experience is top-notch. Overall, a great choice for a stay in Santiago.

Rooms

8.0

The rooms are very spacious and comfortable, suitable for a relaxing stay. The lighting could be improved for better functionality.

Service

9.0

The service provided by the concierge desk and Insider Desk staff was exceptional. They went above and beyond to ensure a memorable stay.

Location

9.0

The hotel's central location offers easy access to various dining options and stunning views of the surrounding mountains.

Dining

9.0

The dining experience is excellent, with a variety of choices and top-quality meals. A great culinary experience awaits at the hotel.